IVR with email notification

[lgaetz (Lorne Gaetz)]

Welcome to the community!

There are a few examples of this in the forum such as this thread here:

How to send email on every call received at a DID, even if it gets answers, leaves vm, hangs up, etc?

That works, but with the type of call flow you are using, it can be easier. Create a context like: [send-email] exten => s,1,NoOp(Entering user defined context [send-email] in extensions_custom.conf) exten => s,n,System(echo 'Call from ${CALLERID(name)} at ${CALLERID(number)}' | mail -s 'SUBJECT' '[email protected]') exten => s,n,Return() The final line changes to a return. Then create a Custom Destination that references the above as send-email,s,1 And be sure to enable the return option …