IVR “Not Valid Response” on Virtual Extensions

I’ve seen earlier messages indicating this should work but on a V16 distro direct dialing a virtual extension does not work. Should I just make the virtual extension a sip extension?

What are you trying to achieve with the virtual extensions? What are you expecting to happen?

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I’m not thinking clearly today. I was trying to do direct dial to the VM box but I can just create an IVR choice for the virtual extension number instead of relying on direct dial. My bad!

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