IVR Issues

I recently installed FreePBX Distro and successfully configured our inbound and outbound routes. I am trying to set up an IVR. I uploaded an 8khz 16-bit WAV Mono file to do this using the System Recordings module and changed the inbound route to the desired IVR, but it does not work. I also tried one of the built in recordings with no luck. Any assistance that anyone can provide would be much appreciated.

From the Linux CLI:

amportal chown && amportal a r

Try again, and if it’s still broken:

asterisk -vvvvvvvvvvr

This should tell us what the problem is.

Nope, no luck after running those commands. Trying to post the output of asterisk -vvvvvvvvvvr, but getting an error since I’m a new user. Will keep trying.

use pastebin for the output

Tried that, but “Sorry, new users can’t put links in posts.”

Here is the output.

You can only use g729 with one or more legitimate licenses installed and working.

How would we disable that? It is commented out on our trunk.

type=friend
secret=redacted
username=redacted
host=sip.flowroute.com
dtmfmode=rfc2833
context=from-trunk
canreinvite=no
allow=ulaw
;allow=g729 ;uncomment this line if you have G.729 licenses installed.
insecure=port,invite
fromdomain=sip.flowroute.com

you need a

disallow=all

before your

allow=ulaw

specifically you could also

disallow=g729

Working now. Thanks much!