i have found that ivr can be unpredictable. sometimes people get through, sometimes you don’t. i am new to freepbx… i am curious if there are any tips?
it seems that it may be more likely to have a problem if you are calling from smartphone?
The IVR works fine. You did not tell us anything about your system or type of lines so it is impossible to offer any advice.
Are you trying to say that the system does not recognize keypresses?
If so that is a configuration issue in your trunks.
thanks for getting back to me! i just installed freepbx latest distro (including linux, etc) last week and am starting to play with it.
it seems that recognition is variable. sometimes it works fine sometimes not. it seems if a wait a bit longer into ivr recording to start pressing it is less of an issue but not always.
i am using sipstation configured trunks. any suggestions would be greatly appreciated…