IVR disable Direct Dial for some extention

I would like disable direct dial for some extension. I would like the director’s extention not to be available from the ivr.
i can do this also with the dilplan
thank you

Create a directory that excludes those extensions and choose that in the direct dial dropdown in the IVR.

1 Like

thank you!
I didn’t know that there was this option. it’s very useful.

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