Out of curiosity. Is this what I called “hiccup” pretty normal. Sometime when I call my DID number for test, the IVR picked up and play the announcement the way I set it up. However sometime I don’t hear anything even though, I know Freepbx play the outgoing message base on the log I monitor via this command.
This also happens when I dial in the number, the IVR picked up, I hung up in the middle and I called again, and it happens again. Can’t hear the announcement even though it’s executing.
Second issue is, then it’s not sending the email vm when this happened.
Is this normal? and if not, is it fixable? Please advise? Many thanks everyone.