iSymphony queue paused agent visibility

Commercial Products and Partners iSymphony
1

Hi
in the agent widget did anyone know if there is a way to see if the other agent in same queue are in pause?
It seem to me that i can only see the logged in but it would be useful see even the paused ones

2

You need to ask @isymphony about their commercial product.

3

i hope someone here know if the feature exist or not.
Guess i will contact them directly.
Ty

4

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.