iSymphony queue paused agent visibility

(Raven) #1

in the agent widget did anyone know if there is a way to see if the other agent in same queue are in pause?
It seem to me that i can only see the logged in but it would be useful see even the paused ones

(Dave Burgess) #2

You need to ask @isymphony about their commercial product.

(Raven) #3

i hope someone here know if the feature exist or not.
Guess i will contact them directly.

(system) closed #4

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