Issues with HTTPS setup

I am having issues install my certificate from InCommon RSA Server CA. However, when I try and install it on the HTTPS page, I receive the error: Error parsing /etc/pki/tls/certs/localhost.crt. Not sure what I am missing.


Did you review the documentation?
Certificate Management User Guide - PBX GUI - Documentation (

I finally figured it out part of it. Had to clear the file location on advanced settings, and then

fwconsole reload --verbose

That cleared it.

Now the install is hung up. Just sits there with the “Installing…”

The right side states “Apache Configured Until Jan 19 2024 3:30 pm,” but nothing is populated in the Certificate Name or Certificate issuer box.


When you click the lock icon in the upper left of the https URL, does it show the site as secure?

It does not. I decided to bypass the FreePBX route, and placed certificate in folder. Then point apache to certificate. This resolved the issue. Wish the module worked correctly for the certificate I used.

Thank you for your help.


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You have to place the cert and the key in /etc/asterisk/keys/ then

chown asterisk:asterisk /etc/asterisk/keys/yourcertname

Then in certificate manager you have to “Import Locally” then you can do the HTTPS installation in Sysadmin

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