Issues after upgrade from 6 to 7 (FreePBX 13 to 14)

Distro Discussion & Help
1

Hello all!

I am running into an issue where outgoing calls intermittently have no sound at the extension end. Also am getting errors about PHP and mysql.

The silent calls seem to get to “SIP/netc-0000000a is making progress passing it to SIP/113-00000009” but the audio never is passed to the phone even though the other end answers.

When trying to change some settings, I found that this morning I was getting this output:

PHP Warning: PHP Startup: mysql: Unable to initialize module
Module compiled with module API=20090626
PHP compiled with module API=20131226
These options need to match
in Unknown on line 0
PHP Warning: PHP Startup: Unable to load dynamic library ‘/usr/lib64/php/modules/mysqli.so’ - /usr/lib64/php/modules/mysqli.so: undefined symbol: zval_property_ctor in Unknown on line 0
PHP Warning: PHP Startup: pdo_mysql: Unable to initialize module
Module compiled with module API=20090626
PHP compiled with module API=20131226
These options need to match
in Unknown on line 0
PHP Warning: PHP Startup: Unable to load dynamic library ‘/usr/lib64/php/modules/wddx.so’ - /usr/lib64/php/modules/wddx.so: undefined symbol: php_XML_SetUserData in Unknown on line 0
PHP 5.6.31 (cli) (built: Jul 18 2017 16:13:04)
Copyright © 1997-2016 The PHP Group
Zend Engine v2.6.0, Copyright © 1998-2016 Zend Technologies
with Zend Guard Loader v3.3, Copyright © 1998-2014, by Zend Technologies
with Zend OPcache v7.0.4-dev, Copyright © 1999-2015, by Zend Technologies

This lead into an issue where I am no longer able to perform any changes.

Thanks in advance!

2

Found a third Issue…

I discovered that voicemails are no longer working as well.

Executing [s-DIRECTDIAL@macro-vm:1] NoOp(“SIP/113-0000000b”, “DIRECTDIAL voicemail”) in new stack
– Executing [s-DIRECTDIAL@macro-vm:2] Macro(“SIP/113-0000000b”, “get-vmcontext,113”) in new stack
– Executing [s@macro-get-vmcontext:1] Set(“SIP/113-0000000b”, “VMCONTEXT=default”) in new stack
– Executing [s@macro-get-vmcontext:2] GotoIf(“SIP/113-0000000b”, “0?200:300”) in new stack
– Goto (macro-get-vmcontext,s,300)
– Executing [s@macro-get-vmcontext:300] NoOp(“SIP/113-0000000b”, “”) in new stack
– Executing [s-DIRECTDIAL@macro-vm:3] VoiceMail(“SIP/113-0000000b”, “113@default,sbg(12)”) in new stack
[2018-06-04 19:33:46] WARNING[615][C-00000006]: app_voicemail.c:6578 leave_voicemail: No entry in voicemail config file for ‘113’
– Executing [s-DIRECTDIAL@macro-vm:4] Goto(“SIP/113-0000000b”, “exit-FAILED,1”) in new stack
– Goto (macro-vm,exit-FAILED,1)
– Executing [exit-FAILED@macro-vm:1] Playback(“SIP/113-0000000b”, “im-sorry&an-error-has-occurred”) in new stack

3

Did you reboot after the upgrade?

Also, if you see the VM files for 113 try running fwconsole chown

4

PitzKey,

The server reboots every night. The upgrade took place last Thursday was staged for the distro-upgrade Friday and when it restarted over the weekend it upgraded. The last reboot was yesterday however I plan to perform a supervised reboot after hours this evening.

5

Can you explain please why?..

Not sure how busy your office is, but if you have a quiet minute and can afford “no calls now”, please run fwconsole stop and then fwconsole start. See if things are better.

6

PitzKey,

Sorry I should have explained. The server is running on a KVM host and is shuts down every night to copy the VHD.

I have tried doing a fwconsole restart earlier, twice, and it didn’t seem to effect anything.

7

After working with the server after hours I discovered there were several packages that were not removed/upgraded after the upgrade. I ran the following:

wget http://package1.sangoma.net/post_upgrade
chmod 755 ./post_upgrade
./post_upgrade

Info from the bottom of this post: https://wiki.freepbx.org/display/PPS/Upgrading+from+FreePBX+10.13.66+to+SNG7

8

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