Is there a way: to play MOH (when you have multiple catagories)

General Help
1

Hi SangomaOS Team:

Say we wanted to hear (play) the current MOH (from an IP endpoint).
In the past, for years, this how we would do it

#1: Make a new ring group (690)
#2: In the extensions list, enter one which does not exist (9999)
#3: For the final destination, choose terminate call … put caller on hold forever

Now, from any IP phone, one can dial 690#, and you will hear the MOH.

But now, what to do when you have (3) categories of MOH, and you want to hear a specific one … (not just the default category)?

Any tips for playing a specific category of MOH from an IP endpoint?

We don’t mind having multiple ring groups
690 = category 1 (default)
691 = category 2 (2nd company)
692 = category 3 (3rd company)

A cool way to have people hear their MOH from an IP phone is the goal.

Thanks for any tips or suggestions.

2

You create custom or misc. destinations that have those extension numbers and then play the MoH category.

1 Like
3

Hi Tom:

I was trying to figure out and do what you suggested, but I got lost along the way.

I was not able to make a new misc destination which would do what you mentioned.

Can you offer more tips on how to do this?

4

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