Using freepbx 15. All extensions have the option for a temporary overwrite, i.e., users can record another message (“I’m out for a while”) which replaces the regular message.
Is the same available for the IVR? Or do I need to set up a separate outgoing message and switch the IVR to it? And then back when I don’t need it anymore.
You would create a separate IVR and you could switch back and forth with time conditions or call flow control. For example if you do lunch at 12:00PM daily you could have a lunch IVR set for noon.
You could also have users dial *898 (whatever is set) and toggle it. The problem with manual toggles is humans forget to toggle them back so you are “at lunch” the rest of the day.
https://wiki.freepbx.org/display/FPG/Call+Flow+Control+User+Guide
https://wiki.freepbx.org/display/FPG/Time+Conditions+User+Guide
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