I have Sangoma Connect setup and running on my Freepbx. The SangomaConnect and CloudConnect Agent Status are both Running. I’ve sent an invite and it does show in the Authentication Status “Authenticated.” On the iPhone, it just has in the upper left-hand corner marching ant going around the extension number. When I tap on the extension number it keeps saying registering. It never connects.
In the Sangoma Connect Module it says:
CloudConnect Agent will securely connect SangomaConnect server running on the PBX to the Sangoma Cloud, in order to facilitate remote user control.
With CloudConnect agent running, a permanent secure websocket connection to Sangoma Cloud and will allow remote users, with specific permissions to access SangomConnect service.
CloudConnect, enables ability to provision SangomaConnect mobile apps without requiring to open a public port within the corporate firewall.
I’ve read on the forums here that people had to open 5060 TCP/UDP. I don’t want to open any ports.
As to the information that the CloudConnect says you don’t have to open any public port with the firewall.
Any information on how to get this working with opening ports would be greatly appreciated.