Ipdect db20n

[jasonmel]

Anyone have any secrets to getting these IPDECT phones working? We purchased a number of these units and can’t get any to function. I’ve followed the wiki
https://wiki.freepbx.org/display/PHON/Getting+Started+with+the+DC201 but have had no joy.

It certainly looks like the extension on the base station registers and on Asterisk I see the extension fine. But if I try to call it, I get a fast busy and Asterisk log says, Got SIP response 604 “Does Not Exist Anywhere” back from (ip of basestation).

I’m thinking this must be a basestation to extension configuration issue but I’m not sure why.

Also, I have tried to register the MAC address of the DB20N with our Sangoma portal to open a ticket however the Claim Product replies, “We couldn’t find a product with that serial number.”

Are these phones capable of registration with Sangoma portal? I’ve had much better experiences with ATA and analog cordless phones.

Thanks,

[jasonmel]

Started unpacking other handsets and they have registered correctly and I have no problems making/receiving calls. I’m not sure how to register a ticket for this handset yet, but the others work great.

[jimsahm (James Sahm)]

I am having a terrible time getting our DB20N registered… I am trying to use the End Point Manger and it keeps telling me: “Please enter proper MAC address before proceeding with submission…” However, it lists the basestation and its MAC address is correct… What am I missing???

Thanks,
Jim

[recus1981 (Mike Goetz)]

I’m having the same problem with my DB20N base station. I followed the steps in the wiki guide and still it errors out on the MAC address.

[jerryriggin]

If you are having the DECT MAC address issue, run these commands as root:

 fwconsole ma --edge upgrade endpoint
 fwconsole restart

Note of course that 2nd command also restarts asterisk and disconnects all active calls.
Also, make sure you clear the browser cache.

[lgaetz (Lorne Gaetz)]

Once upgraded, a hard browser refresh ctrl-F5 may be necessary to clear the error.