Initial ring before sending to the IVR

General Help
1

We are using freepbx to handle the calls in our company. When some one calls the toll free number 800 601 1579 the call directly goes to the IVR. I would like the caller to be given 2 rings before the IVR starts to play.

I know how to do it by editing the asterisk config files. I am wondering if there is some way to do it from inside Freepbx.

Things that I have tried but do not seem to work:

  1. In the inbound routes screen of freepbx I have set “Signal ringing” to “Yes”. But still the caller does not hear the initial ring.

Thanks for your time,

Sysadmin
Internets first get out of debt community - Over 100,000 members.

2

the only way I can think of off hand is to add something to your extensions_custom.conf to play the ring noise a couple of times.

[from-mypri]
exten => 3333,1,Ringing()
exten => 3333,n,Wait(4)
exten => 3333,n,Goto(from-pstn,${EXTEN},1)
;generic catch all for all other did's
exten => _.,1,Noop(CALLERID: ${CALLERID(all)})
exten => _.,n,Goto(from-pstn,${EXTEN},1)

Then in your zapata config change your contex=from-zaptel to context=from-mypri

3

You would still need to use extensions_custom.conf for this other way but you could make an inbound route for that DID and set it to use a custom app and from extensions_custom.conf add something like

[custom-add-rings]
exten => s,1,Ringing()
exten => s,n,Wait(4)
exten => s,n,Goto(ivr-#,s,1)

where ivr-# = the number for the ivr you created for that extension. Your custom route would use a Custom App and its value would need to be

custom-add-rings,s,1