Infrastructure Updates on 2 November 2026

Services affected by this change

  • Sangoma Portal
  • FreePBX Registration and Activation Services
  • PBXact Cloud Management Services
  • SIPStation SMS and SIPStation Store
  • FAXStation Portal
  • Sangoma Phone Provisioning and Registration Services

Time frame

2026-11-03T02:00:00Z→2026-11-03T06:00:00Z

During this change, users should expect

Temporary service interruptions or reduced functionality when accessing the affected portals and management services. Device provisioning, registration, and SMS management functionality may also be temporarily impacted. All calls and voice services are expected to continue as normal.

SIPStation SIP Trunking services are not included in this maintenance.

After this change, users may notice

Improved reliability, performance, and stability of our services.

Details

You can subscribe to this incident for updates via email and SMS at https://trust.sangoma.com: