Sangoma PBXACT (126.96.36.199)
Few days ago customer says that incoming calls to a DID are ringing an extension as expected, but after NO ANSWER, the caller hears ‘please enter your area code and phone number’
I’ve checked the findme/followme settings and all looks correct. Setting the incoming route directly to their voicemail box does send it to the voicemail.
Internal calls act as normal- ring and if not answered they follow to the voicemail box
Any thoughts on what could have changed?