Incoming calls failed - The number you have dialed is not in service

siptrunk
Tags: #<Tag:0x00007f702b5cf718>

(Tomasz Kopacz) #1

My incoming calls are not working for specific number. When i try to call I can hear “The number you have dialed is not in service”. I have created Inbound Route and pjsip Trunk. In trunk, I set context to ‘from-pstn-toheader’.
My logs from asterisk are:

`[2020-05-22 17:45:26] VERBOSE[16085] pbx_variables.c: Setting global variable 'SIPDOMAIN' to 
'95.217.54.197'
[2020-05-22 17:45:26] VERBOSE[6914][C-00000049] pbx.c: Executing [s@from-pstn-toheader:1] 
NoOp("PJSIP/Nr_kom1-00000045", "Attempting to extract DID from SIP To header") in new stack
[2020-05-22 17:45:26] VERBOSE[6914][C-00000049] pbx.c: Executing [s@from-pstn-toheader:2] 
GotoIf("PJSIP/Nr_kom1-00000045", "0?SIP") in new stack
[2020-05-22 17:45:26] VERBOSE[6914][C-00000049] pbx.c: Executing [s@from-pstn-toheader:3] 
GotoIf("PJSIP/Nr_kom1-00000045", "1?PJSIP") in new stack
[2020-05-22 17:45:26] VERBOSE[6914][C-00000049] pbx_builtins.c: Goto (from-pstn-toheader,s,7)
[2020-05-22 17:45:26] VERBOSE[6914][C-00000049] pbx.c: Executing [s@from-pstn-toheader:7] 
Goto("PJSIP/Nr_kom1-00000045", "from-pstn,s,1") in new stack
[2020-05-22 17:45:26] VERBOSE[6914][C-00000049] pbx_builtins.c: Goto (from-pstn,s,1)
[2020-05-22 17:45:26] VERBOSE[6914][C-00000049] pbx.c: Executing [s@from-pstn:1] 
NoOp("PJSIP/Nr_kom1-00000045", "No DID or CID Match") in new stack
[2020-05-22 17:45:26] VERBOSE[6914][C-00000049] pbx.c: Executing [s@from-pstn:2] 
Answer("PJSIP/Nr_kom1-00000045", "") in new stack
[2020-05-22 17:45:26] WARNING[6914][C-00000049] chan_sip.c: This function can only be used on 
SIP channels.
[2020-05-22 17:45:26] VERBOSE[6914][C-00000049] pbx.c: Executing [s@from-pstn:3] 
Log("PJSIP/Nr_kom1-00000045", "WARNING,Friendly Scanner from ") in new stack
[2020-05-22 17:45:26] WARNING[6914][C-00000049] Ext. s: Friendly Scanner from
[2020-05-22 17:45:26] VERBOSE[6914][C-00000049] pbx.c: Executing [s@from-pstn:4] 
Wait("PJSIP/Nr_kom1-00000045", "2") in new stack
[2020-05-22 17:45:28] VERBOSE[6914][C-00000049] pbx.c: Executing [s@from-pstn:5] 
Playback("PJSIP/Nr_kom1-00000045", "ss-noservice") in new stack
[2020-05-22 17:45:28] VERBOSE[6914][C-00000049] file.c: <PJSIP/Nr_kom1-00000045> Playing 
'ss-noservice.alaw' (language 'en')
[2020-05-22 17:45:29] VERBOSE[6914][C-00000049] pbx.c: Executing [h@from-pstn:1] 
Macro("PJSIP/Nr_kom1-00000045", "hangupcall,") in new stack
[2020-05-22 17:45:29] VERBOSE[6914][C-00000049] pbx.c: Executing [s@macro-hangupcall:1] 
GotoIf("PJSIP/Nr_kom1-00000045", "1?theend") in new stack
[2020-05-22 17:45:29] VERBOSE[6914][C-00000049] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2020-05-22 17:45:29] VERBOSE[6914][C-00000049] pbx.c: Executing [s@macro-hangupcall:3] 
ExecIf("PJSIP/Nr_kom1-00000045", "0?Set(CDR(recordingfile)=)") in new stack
[2020-05-22 17:45:29] VERBOSE[6914][C-00000049] pbx.c: Executing [s@macro-hangupcall:4] 
NoOp("PJSIP/Nr_kom1-00000045", " montior file= ") in new stack
[2020-05-22 17:45:29] VERBOSE[6914][C-00000049] pbx.c: Executing [s@macro-hangupcall:5] 
GotoIf("PJSIP/Nr_kom1-00000045", "1?skipagi") in new stack
[2020-05-22 17:45:29] VERBOSE[6914][C-00000049] pbx_builtins.c: Goto (macro-hangupcall,s,7)
[2020-05-22 17:45:29] VERBOSE[6914][C-00000049] pbx.c: Executing [s@macro-hangupcall:7] 
Hangup("PJSIP/Nr_kom1-00000045", "") in new stack
[2020-05-22 17:45:29] VERBOSE[6914][C-00000049] app_macro.c: Spawn extension (macro- 
hangupcall, s, 7) exited non-zero on 'PJSIP/Nr_kom1-00000045' in macro 'hangupcall'
[2020-05-22 17:45:29] VERBOSE[6914][C-00000049] pbx.c: Spawn extension (from-pstn, h, 1) 
exited non-zero on 'PJSIP/Nr_kom1-00000045`

Can anyone explain me what the problem might be?


(Communication Technologies) #2

If you hear Allison (the asterisk voice), your call is “completing” (making it to the PBX). Where does the number go?


(Tomasz Kopacz) #3

Yes, I hear Allison. The number goes to User (I’m in User & Devices mode).


(Lorne Gaetz) #4

Call arrives with no DID, neither in the invite nor in the To header. You need an Any/Any route to accept it.