Hi there,
I’m facing some issues configuring a route from FreePBX to Twillio.
This is my setup
I got two SIP Trunks
1x For general communication(outgoing and ingoing calls)
2x Twillio Elastic SIP Trunk
Whenever I receive a call via my first SIP Trunk I want to redirect(REFER) it to the Twillio SIP Endpoint to handle my IVR(Twillio Flow).
I was successfully able to test the route from a FreePBX extension to my Twillio SIP Domain endpoint and reach my IVR. However, I don’t find a way to do this redirect automatically for incoming calls.
I tried using a “Custom Destination” with the following string:
“from-internal,<MY_NAME>@.sip.twilio.com,1”
I will receive the following message in my log if I apply the config and call:
-- Executing [s@macro-dialout-trunk:34] Dial("PJSIP/00094927251-00000047", "PJSIP/sip:<MY_NAME>@<TWILLIO-SIP-DOMAIN>.sip.twilio.com@Twilio-EU,300,b(func-apply-sipheaders^s^1,(2))U(sub-send-obroute-email^sip:<MY_NAME>@<TWILLIO-SIP-DOMAIN>.sip.twilio.com^sip:<MY_NAME>@<TWILLIO-SIP-DOMAIN>.sip.twilio.com^2^1681867819^^+4972195279XXX)") in new stack
[2023-04-19 01:30:19] ERROR[7868]: chan_pjsip.c:2645 request: Unable to create PJSIP channel - endpoint '<TWILLIO-SIP-DOMAIN>.sip.twilio.com@Twilio-EU' was not found
[2023-04-19 01:30:19] WARNING[19618][C-00000048]: app_dial.c:2598 dial_exec_full: Unable to create channel of type 'PJSIP' (cause 3 - No route to destination)
The Custom Destination is working if I replace the SIP endpoint with an extension number from the PBX. So something is going wrong with my SIP transfer.
Any ideas?
Thank you
