Hi, I’d appreaciate if someone pointed me to a proper direction with my problem.
I have been using FreePBX 17 since it’s release and I haven’t changed any settings recently (apart from doing updates ofc), but now I am facing an issue where my inbound routes somehow don’t forward audio properly for external incoming calls through pjsip trunk.
When I set the route’s destination to an Extension, the phone is ringing but there’s no audio either way after pick up. It is the same regardless of the extension chosen, old or newly created. When I set the destination to any of my Ring groups everything works as expected. When I create a new Ring group with only one extension and set it as the destination, everything works as well. It looks like the RTP port isn’t properly directed if an extension is used as the destination instead of a ring group. RTP debug shows data being transfered between my trunk and the extension but there’s no audio.
What can cause a ring group working as the routes’ destination but extensions not? Might this be some sort of a bug?
Thanks for your ideas.