Inbound Routes Issue "the number you have dialed is not in service"

[Sphere (Sphere Hunting)]

Hi everyone.

I have a configuration in FreePBX with 2 trunks with US numbers. I made 2 outbound routes and the calls go out without any problem.
The problem comes when I make inbound routes.
If I just create 1 and let the DID field empty (Any) the calls come in.

But when I put de DID number (1XXXXXXXXXX) and select an extension and I try to call, Allison (asterisk voice) says “The number you have dialed is not in service”

I´ve tried in many ways to change the format number, the extension, the route, etc. Nothing works.

I hope someone here has an idea what could happen or what I’m missing in the configuration to be able to specify the destination in the inbound routes.

Thanks!

[Charles_Darwin]

Check the format of the phone number of an incoming call (DID any). Asterisk log or CDRreport.