I have two issues:
I have a DDI Range: +2563265XXXXX- +2563265XXXXX and I have setup freepbx, when I assign a DDI to an inbound route, the call says it does not exit. But when I do not specity the DDI, the call passes through. Guide me on how to set specific DDI on an inbound route.
Is there any assistance on the above?
For the incoming issue, temporarily leave DID Number for the Inbound Route blank. Make test calls from your mobile to two different DDIs that you have. Go to Reports → CDR Reports, click Search and see what is shown in the DID field for the two calls. If they are different, set the DID Number for your Inbound Routes using the exact format shown.
If they are the same (both showing s, account number or main number), set the Context for your trunk to from-pstn-toheader and repeat the test above. If you still have trouble, at the Asterisk command prompt, type
pjsip set logger on
make a test call in, paste the Asterisk log for the call at pastebin.com and post the link here.
For the outbound issue, providers have different requirements for sending caller ID. They may require P-Asserted-Identity, P-Preferred-Identity, Remote-Party-ID, and/or Diversion headers. With luck, they have supplied documentation detailing what is required or have a support section on their website with the info. If not, try searching for a working config posted by others. Otherwise, open a ticket with them and ask what is needed. If they don’t cooperate, we can try some common setups and see if any of them work.
Your provider is sending an unusually long string of characters for the DID which is confusing things. You can see this in CDR record DID column and from the shared call trace. Try setting the trunk context to
from-pstn-toheader
it may resolve things. If not, then you will have to write your own dialplan to pre-process the DID string before it hits the inbound route.
edit - probable better solution below
In the global section for PJSIP configuration there is actually an option to trim and ignore things[1]. Though, I’m not certain if that is exposed in the FreePBX GUI.
Not exposed in the GUI, but easy enough to add in a conf file. Locate the empty file
/etc/asterisk/pjsip_custom_post.conf
and add the following:
[global](+)
IGNORE_URI_USER_OPTIONS=true
Then do an asterisk reload with fwconsole r
You can confirm it’s enabled after rleload with:
# asterisk -x "pjsip show settings" | grep ignore
ignore_uri_user_options : true
That cleared off the issue and now all the DDI numbers can go through.
Now the issue I have is the extensions, when I do an outbound call it goes as one single number for all extensions yet I needed each extension to have its own Outbound CID that I even included but still uses one common number. Is there away out? Thank you
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