This only started happening after reconfiguring an old PBX in FreePBX (the old one was PBX-in-a-flash). It’s not a complicated setup: one main location where the PBX is and another location where the phones are connected to the PBX through a VPN. This setup has not changed, the phones have not changed. The only thing that has changed is I copied all the trunks, routes, extensions, etc. from the old PBX and put them in a new one.
Now, when I call them, they see the appropriate CID during the call. But after the call, the call history shows THEIR EXTENSION’S outbound CID.
This is very puzzling and I’m sure I’m missing something simple. Please help me if you can.