Inbound Caller ID Name

General Help
1

Ok… recently I upgraded from asterisk 1.4 to 1.6 and freepbx to the latest 2.8…

Now all the sudden my inbound caller-id with name doesn’t work… I’m not sure if it’s the upgrade to asterisk that did this or something working differently in freepbx with the new version of asterisk…

Originally I would get “New User” / for my caller-id… I found a post that said leave the fullname= in users.conf blank… I did that and now I get / for my caller-ID versus name… I know Broadvoice sends Caller-ID with name as this was working for years prior to this upgrade… Can someone help me troubleshoot this? I’m not sure where they are pulling the Caller-ID name from be it from the SIP header, or somewhere else…

Thanks,
Dan

2

I still need help with this… anyone have any ideas??

3

Please provide some details:

  1. Have you configured CallerID Lookup in FreePBX?
  2. Do you use that CallerID Lookup in an Inbound Route?
  3. Post a trace of a call entering your system. Open a shell to your server, type asterisk -r then type core set verbose 5, then logger rotate.

Call your system and then hang up. Post the /var/log/asterisk/full here that contain the call. Please type [ code ] then paste the log, then type [ /code ] at the end (without the spaces) so it will be readable.

4

The problem was specifically broadvoice and ONE of their peering points… when connected to their DC peering point it works fine… it’s just the Chicago peering point…

Thanks,
Dan