We are using asterisk for our incoming call management and automated voice playback files.
Sometime we have users who dials the IVR number and report that nothing is being played and they hang up the call and then it connects. We tried the call and found out that when the user do not hear anything, in the logs, we are missing following line:
0x7f005c005960 – Probation passed - setting RTP source address to 184.108.40.206:18140
However, when the call is connected, we get this line in the call log.
Can someone please help?