I am getting ready to migrate all of my School Districts to FreePBX 17 over the summer. I am just wanting to get the best insight on how to make this as seamless as possible when migrating from our old VMs to the new Debian VMs and FreePBX 17. I figure others may be in the same boat so I thought I would ask on the forums.
I am wondering in particular, what best practice is in doing this. I know the Zend resets can be replenished. Do I need to do a support ticket? Or is this handled on the portal here:
Zend ID reset is not required to have support token or credit. Its free. You have to open a ticket day 1-2 before.
Best practice, Backup old PBX and restore to to new one VM side.
Power off old PBX, Activate new PBX with existing ID (Zend ID) be sure all paid modules your are seeing it at the new pbx side. Restore backup. You must give same IP address of the New PBX to not have any Phone registration issue.
I think thats it.
If something is happened and didn’t work alwasy you have old PBX for a backup. you can run it if you needed.