Hi All,
I have IMAP storage working in that when I leave the VM on an extension, it gets correctly deposited in the proper folder on our Exchange Server. However, I can’t seem to get the PBX to recognize that there is a VM for the user. If I look at the UCP, there are no VMs there. I feel like i’ve done every setting. Can somebody please give me some ideas of where to look to fix this?
thanks!
So just to add to this:
when I run:
asterisk -rx "voicemail show users"
I get:
Context Mbox User Zone NewMsg
default 203 VM User 1
but then when I do
asterisk -rx "voicemail show mailbox 203 default"
I get this:
Full Name Email Pager Language Locale Time Zone
VM User
Folder Caller ID Date Duration Flag ID
0 Messages Total
so it’s fairly confusing. Asterisk is obviously able to see that the VM is in the VM inbox, but it’s not able to show it in UCP or on any phone.
Did FreePBX allow you to configure it from the GUI for this operation?
I think you’re asking if all of this configuration was done on the GUI to get as far as I’ve gotten? If that’s correct, then the answer is yes. So far, my entire configuration has been done via the GUI.
I think the issue is that the local storage option is not working. The server is not storing the voicmail file in the /var/spool/asterisk/voicemail directory like it should. Can somebody please help me?
If Asterisk is storing messages in IMAP directly, they don’t go on disk.
so there is no syncing between IMAP and UCP? UCP can’t check for messages if using IMAP storage?
I can’t comment on UCP, just Asterisk as that’s what I work on. File based is really what the vast majority of people use when it comes to Asterisk, so it is possible that UCP is written to expect that.
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