If you're using OSS + Legacy Polycom

cassioac · August 11, 2015, 5:42am

Continuing the discussion from Intercom not working:

i am stuck. can anyone help me solve the following problem?

I am new to freepbx and i am having a problem with getting the intercom to auto answer. i am using the polycom 560 phones and i am on the current version of freepbx. I have done the following so far:

-installed the paging and intercom
-installed the endpoint manager - i configured the phone using endpoint manager
-setup extensions - set Internal Auto Answer - to intercom
-i checked to make sure the alert info was in my sip files -

-enabled - Force All Internal Auto Answer
-Internal Auto Answer Default - set to intercom
-dialed *54 to enable the intercom on all the phones

when i dial *80502 from 501, 502 rings twice then it goes to a busy signal.

i setup a page group to see if i could get that to work. when i dial ext 1500(page group number) from 501 to the other two phone. 501 pickups but the other phones just ring twice and then just stops. 501 remain on a active phone call.

Everything else works so far. I can dial out, receive calls and i can dial other ext and answer them manually.

thanks in advanced for any help.

james