IAX Trunk Status Unknown

(Comm) #1

Good morning,
I am wondering why my IAX trunk status is UNKNOWN yet I am able make and receive calls.
Any thoughts?

(Lorne Gaetz) #2

Status is unknown because you don’t have qualify enabled for the peer. With qualify=yes, there is a SIP OPTIONS packet sent at regular intervals so the status can be continuously determined.

(Comm) #3

Thank you for the quick reply.
However, it looks like qualify is already set to yes.

(Lorne Gaetz) #4

Hm, maybe the Asterisk Info module doesn’t parse the status properly for IAX. What is the output of:

 asterisk -x "iax2 show peers"

(Comm) #5

Here’s what I get

(Lorne Gaetz) #6

You are going to need to browse to IAX Peers option from the menu on the right, that will give you the proper status.

(Comm) #7

Ok, thanks for your help.

(Comm) #8

Looking at the Asterisk Info Reports this morning, I see that the IAX trunk is now showing ONLINE.
Great news, even if its a mystery.

(Lorne Gaetz) #9

How odd. Did anything change in the Status column when you view IAX peers?

(Comm) #10

The ping time (?) is lower, otherwise all the same.