I ama newbie to asterisk as well as in this freePBX and I want to design IVR such a way if someone calls to an extention, then first it should knock the IVR which will tell the caller to press 2XX for one place, or 1xx for another place…
can you anyone give me the solution… step by step…
Firstly you must have a catch-all inbound route, that means a route with DID/CID all blank. This route points to your IVR.
If you are using zaptel hardware to receive POTS calls, then make sure each zap channel has its own inbound route, and set all these routes point to your IVR.
Yes, i am hearing the recorded messege that i have selected pressing 7777. but the problem is that no inbound call directly hits the IVR first.
I want the dial plan such that if any onyone calls to someone whatever that would be incoming, outgoing, internal extension whatever!!!.. first, they have to hit in IVR first that will guide the caller to reach his destination…
such as i have first four internal soft phone extension like 104,102,103,99
now if i like to call from 104 to 102, it should connect to IVR first and then recorded music that i have already selected in IVR.
according to your suggestion, DID and CID are blanked though I did that earlier.
hi bubba… as I have told that i am newbie in asterisk and want to design an asterisk based PBX system…
I have just installed trixbox, then have made some extension on my subnet…
they are working well in voice calling… but i want to test IVR in this subnet… in such way that even if one extension call to other … they should also go through Inbound routing… so that every extension faces the IVR first [have a sound of welcome messege] and then can able to reach his destination…
I haven’t yet configure outboud routing yet!!.. for informing you
Your extensions are bad choices. Firstly your IVR loops back to itself when it senses first key “1” pressed. This way you will never hit 102, 103, 104. Also 99 is likely to overlap with your local PSTN numbers. Try using 202, 203, 204, 299 instead.
On your rather strange requirement to hit IVR first before getting on to the extensions, even for internal users; that can be done…just ask everybody to dial 7777, listen to the IVR and then dial the extension number.
did you make the IVR successfully?
tell me how did you do that?
I want to make an IVR demo locally without any inbound and outbound route
I am newbie and I am confused how to do that
is it possible to make IVR demo extion to extion?
I am using 3 sip phones using PBX server IP and connected with 3 sip extensions
tell me what to do to create a demo for IVR system?