I cannot Dial any 800 numbers

Can any one help.
I install FreePBX version 2.3.1.3 every thing works with exception when I try dialing any 800 number. I can trying i get the below error. Any one had this problem before.

-- Executing [918xx-5646436@from-internal:1] Macro("SIP/502-08717418", "dialout-trunk|1|18xx-5646436|") in new stack
-- Executing [s@macro-dialout-trunk:1] Set("SIP/502-08717418", "DIAL_TRUNK=1") in new stack
-- Executing [s@macro-dialout-trunk:2] Set("SIP/502-08717418", "DIAL_NUMBER=18xx-5646436") in new stack
-- Executing [s@macro-dialout-trunk:3] Set("SIP/502-08717418", "ROUTE_PASSWD=") in new stack
-- Executing [s@macro-dialout-trunk:4] GotoIf("SIP/502-08717418", "1?noauth") in new stack
-- Goto (macro-dialout-trunk,s,6)
-- Executing [s@macro-dialout-trunk:6] GotoIf("SIP/502-08717418", "0?disabletrunk|1") in new stack
-- Executing [s@macro-dialout-trunk:7] Set("SIP/502-08717418", "_NODEST=") in new stack
-- Executing [s@macro-dialout-trunk:8] Set("SIP/502-08717418", "DIAL_TRUNK_OPTIONS=tr") in new stack
-- Executing [s@macro-dialout-trunk:9] Set("SIP/502-08717418", "GROUP()=OUT_1") in new stack
-- Executing [s@macro-dialout-trunk:10] Macro("SIP/502-08717418", "user-callerid|SKIPTTL") in new stack
-- Executing [s@macro-user-callerid:1] NoOp("SIP/502-08717418", "user-callerid: device 502") in new stack
-- Executing [s@macro-user-callerid:2] Set("SIP/502-08717418", "AMPUSER=502") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("SIP/502-08717418", "0?report") in new stack
-- Executing [s@macro-user-callerid:4] GotoIf("SIP/502-08717418", "0?start") in new stack
-- Executing [s@macro-user-callerid:5] Set("SIP/502-08717418", "REALCALLERIDNUM=502") in new stack
-- Executing [s@macro-user-callerid:6] NoOp("SIP/502-08717418", "REALCALLERIDNUM is 502") in new stack
-- Executing [s@macro-user-callerid:7] Set("SIP/502-08717418", "AMPUSER=502") in new stack
-- Executing [s@macro-user-callerid:8] Set("SIP/502-08717418", "AMPUSERCIDNAME=Test") in new stack
-- Executing [s@macro-user-callerid:9] GotoIf("SIP/502-08717418", "0?report") in new stack
-- Executing [s@macro-user-callerid:10] Set("SIP/502-08717418", "AMPUSERCID=1xxx-5642024") in new stack
-- Executing [s@macro-user-callerid:11] Set("SIP/502-08717418", "CALLERID(all)="Test" <1xxx-5642024>") in new stack
-- Executing [s@macro-user-callerid:12] Set("SIP/502-08717418", "REALCALLERIDNUM=502") in new stack
-- Executing [s@macro-user-callerid:13] NoOp("SIP/502-08717418", "TTL:  ARG1: SKIPTTL") in new stack
-- Executing [s@macro-user-callerid:14] GotoIf("SIP/502-08717418", "1?continue") in new stack
-- Goto (macro-user-callerid,s,23)
-- Executing [s@macro-user-callerid:23] NoOp("SIP/502-08717418", "Using CallerID "Test" <1xxx-5642024>") in new stack
-- Executing [s@macro-dialout-trunk:11] Macro("SIP/502-08717418", "record-enable|1xxx-5642024|OUT") in new stack
-- Executing [s@macro-record-enable:1] GotoIf("SIP/502-08717418", "0?2:4") in new stack
-- Goto (macro-record-enable,s,4)
-- Executing [s@macro-record-enable:4] AGI("SIP/502-08717418", "recordingcheck|20080109-132924|1199903364.197") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck

recordingcheck|20080109-132924|1199903364.197: No AMPUSER db entry for 1xxx-5642024. Not recording
– AGI Script recordingcheck completed, returning 0
– Executing [s@macro-record-enable:5] NoOp(“SIP/502-08717418”, “No recording needed”) in new stack
– Executing [s@macro-dialout-trunk:12] GotoIf(“SIP/502-08717418”, “0?skipoutcid”) in new stack
– Executing [s@macro-dialout-trunk:13] Set(“SIP/502-08717418”, “DIAL_TRUNK_OPTIONS=”) in new stack
– Executing [s@macro-dialout-trunk:14] Macro(“SIP/502-08717418”, “outbound-callerid|1”) in new stack
– Executing [s@macro-outbound-callerid:1] GotoIf(“SIP/502-08717418”, “1?start”) in new stack
– Goto (macro-outbound-callerid,s,3)
– Executing [s@macro-outbound-callerid:3] NoOp(“SIP/502-08717418”, “REALCALLERIDNUM is 502”) in new stack
– Executing [s@macro-outbound-callerid:4] GotoIf(“SIP/502-08717418”, “1?normcid”) in new stack
– Goto (macro-outbound-callerid,s,9)
– Executing [s@macro-outbound-callerid:9] Set(“SIP/502-08717418”, “USEROUTCID=”) in new stack
– Executing [s@macro-outbound-callerid:10] Set(“SIP/502-08717418”, “EMERGENCYCID=”) in new stack
– Executing [s@macro-outbound-callerid:11] Set(“SIP/502-08717418”, “TRUNKOUTCID=”) in new stack
– Executing [s@macro-outbound-callerid:12] GotoIf(“SIP/502-08717418”, “1?trunkcid”) in new stack
– Goto (macro-outbound-callerid,s,16)
– Executing [s@macro-outbound-callerid:16] GotoIf(“SIP/502-08717418”, “1?usercid”) in new stack
– Goto (macro-outbound-callerid,s,18)
– Executing [s@macro-outbound-callerid:18] GotoIf(“SIP/502-08717418”, “1?report”) in new stack
– Goto (macro-outbound-callerid,s,22)
– Executing [s@macro-outbound-callerid:22] NoOp(“SIP/502-08717418”, “CallerID set to “Test” <1xxx-5642024>”) in new stack
– Executing [s@macro-dialout-trunk:15] GotoIf(“SIP/502-08717418”, “1?nomax”) in new stack
– Goto (macro-dialout-trunk,s,17)
– Executing [s@macro-dialout-trunk:17] AGI(“SIP/502-08717418”, “fixlocalprefix”) in new stack
– Launched AGI Script /var/lib/asterisk/agi-bin/fixlocalprefix
– AGI Script fixlocalprefix completed, returning 0
– Executing [s@macro-dialout-trunk:18] Set(“SIP/502-08717418”, “OUTNUM=18xx-5646436”) in new stack
– Executing [s@macro-dialout-trunk:19] Set(“SIP/502-08717418”, “custom=ZAP/g0”) in new stack
– Executing [s@macro-dialout-trunk:20] GotoIf(“SIP/502-08717418”, “1?gocall”) in new stack
– Goto (macro-dialout-trunk,s,22)
– Executing [s@macro-dialout-trunk:22] Macro(“SIP/502-08717418”, “dialout-trunk-predial-hook”) in new stack
– Executing [s@macro-dialout-trunk:23] GotoIf(“SIP/502-08717418”, “0?bypass|1”) in new stack
– Executing [s@macro-dialout-trunk:24] GotoIf(“SIP/502-08717418”, “0?customtrunk”) in new stack
– Executing [s@macro-dialout-trunk:25] Dial(“SIP/502-08717418”, “ZAP/g0/18xx-5646436|300|”) in new stack
== Everyone is busy/congested at this time (1:0/0/1)
– Executing [s@macro-dialout-trunk:26] Goto(“SIP/502-08717418”, “s-CHANUNAVAIL|1”) in new stack
– Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
– Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] GotoIf(“SIP/502-08717418”, “1?noreport”) in new stack
– Goto (macro-dialout-trunk,s-CHANUNAVAIL,3)
– Executing [s-CHANUNAVAIL@macro-dialout-trunk:3] NoOp(“SIP/502-08717418”, “TRUNK Dial failed due to CHANUNAVAIL - failing through to other trunks”) in new stack
– Executing [918xx-5646436@from-internal:2] Macro(“SIP/502-08717418”, “outisbusy|”) in new stack
– Executing [s@macro-outisbusy:1] Playback(“SIP/502-08717418”, “all-circuits-busy-now|noanswer”) in new stack
– <SIP/502-08717418> Playing ‘all-circuits-busy-now’ (language ‘en’)
– Executing [s@macro-outisbusy:2] Playback(“SIP/502-08717418”, “pls-try-call-later|noanswer”) in new stack
– <SIP/502-08717418> Playing ‘pls-try-call-later’ (language ‘en’)
– Executing [s@macro-outisbusy:3] Macro(“SIP/502-08717418”, “hangupcall”) in new stack
– Executing [s@macro-hangupcall:1] ResetCDR(“SIP/502-08717418”, “w”) in new stack
– Executing [s@macro-hangupcall:2] NoCDR(“SIP/502-08717418”, “”) in new stack
– Executing [s@macro-hangupcall:3] GotoIf(“SIP/502-08717418”, “1?skiprg”) in new stack
– Goto (macro-hangupcall,s,6)
– Executing [s@macro-hangupcall:6] GotoIf(“SIP/502-08717418”, “1?skipblkvm”) in new stack
– Goto (macro-hangupcall,s,9)
– Executing [s@macro-hangupcall:9] GotoIf(“SIP/502-08717418”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,11)
– Executing [s@macro-hangupcall:11] Hangup(“SIP/502-08717418”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on ‘SIP/502-08717418’ in macro ‘hangupcall’
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on ‘SIP/502-08717418’ in macro ‘outisbusy’
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on ‘SIP/502-08717418’
– Executing [18003733411@from-internal:1] Macro(“SIP/502-0879a2e8”, “dialout-trunk|2|18003733411||”) in new stack
– Executing [s@macro-dialout-trunk:1] Set(“SIP/502-0879a2e8”, “DIAL_TRUNK=2”) in new stack
– Executing [s@macro-dialout-trunk:2] Set(“SIP/502-0879a2e8”, “DIAL_NUMBER=18003733411”) in new stack
– Executing [s@macro-dialout-trunk:3] Set(“SIP/502-0879a2e8”, “ROUTE_PASSWD=”) in new stack
– Executing [s@macro-dialout-trunk:4] GotoIf(“SIP/502-0879a2e8”, “1?noauth”) in new stack
– Goto (macro-dialout-trunk,s,6)
– Executing [s@macro-dialout-trunk:6] GotoIf(“SIP/502-0879a2e8”, “0?disabletrunk|1”) in new stack
– Executing [s@macro-dialout-trunk:7] Set(“SIP/502-0879a2e8”, “_NODEST=”) in new stack
– Executing [s@macro-dialout-trunk:8] Set(“SIP/502-0879a2e8”, “DIAL_TRUNK_OPTIONS=tr”) in new stack
– Executing [s@macro-dialout-trunk:9] Set(“SIP/502-0879a2e8”, “GROUP()=OUT_2”) in new stack
– Executing [s@macro-dialout-trunk:10] Macro(“SIP/502-0879a2e8”, “user-callerid|SKIPTTL”) in new stack
– Executing [s@macro-user-callerid:1] NoOp(“SIP/502-0879a2e8”, “user-callerid: device 502”) in new stack
– Executing [s@macro-user-callerid:2] Set(“SIP/502-0879a2e8”, “AMPUSER=502”) in new stack
– Executing [s@macro-user-callerid:3] GotoIf(“SIP/502-0879a2e8”, “0?report”) in new stack
– Executing [s@macro-user-callerid:4] GotoIf(“SIP/502-0879a2e8”, “0?start”) in new stack
– Executing [s@macro-user-callerid:5] Set(“SIP/502-0879a2e8”, “REALCALLERIDNUM=502”) in new stack
– Executing [s@macro-user-callerid:6] NoOp(“SIP/502-0879a2e8”, “REALCALLERIDNUM is 502”) in new stack
– Executing [s@macro-user-callerid:7] Set(“SIP/502-0879a2e8”, “AMPUSER=502”) in new stack
– Executing [s@macro-user-callerid:8] Set(“SIP/502-0879a2e8”, “AMPUSERCIDNAME=Test”) in new stack
– Executing [s@macro-user-callerid:9] GotoIf(“SIP/502-0879a2e8”, “0?report”) in new stack
– Executing [s@macro-user-callerid:10] Set(“SIP/502-0879a2e8”, “AMPUSERCID=1xxx-5642024”) in new stack
– Executing [s@macro-user-callerid:11] Set(“SIP/502-0879a2e8”, “CALLERID(all)=“Test” <1xxx-5642024>”) in new stack
– Executing [s@macro-user-callerid:12] Set(“SIP/502-0879a2e8”, “REALCALLERIDNUM=502”) in new stack
– Executing [s@macro-user-callerid:13] NoOp(“SIP/502-0879a2e8”, “TTL: ARG1: SKIPTTL”) in new stack
– Executing [s@macro-user-callerid:14] GotoIf(“SIP/502-0879a2e8”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,23)
– Executing [s@macro-user-callerid:23] NoOp(“SIP/502-0879a2e8”, “Using CallerID “Test” <1xxx-5642024>”) in new stack
– Executing [s@macro-dialout-trunk:11] Macro(“SIP/502-0879a2e8”, “record-enable|1xxx-5642024|OUT”) in new stack
– Executing [s@macro-record-enable:1] GotoIf(“SIP/502-0879a2e8”, “0?2:4”) in new stack
– Goto (macro-record-enable,s,4)
– Executing [s@macro-record-enable:4] AGI(“SIP/502-0879a2e8”, “recordingcheck|20080109-133004|1199903404.198”) in new stack
– Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
recordingcheck|20080109-133004|1199903404.198: No AMPUSER db entry for 1xxx-5642024. Not recording
– AGI Script recordingcheck completed, returning 0
– Executing [s@macro-record-enable:5] NoOp(“SIP/502-0879a2e8”, “No recording needed”) in new stack
– Executing [s@macro-dialout-trunk:12] GotoIf(“SIP/502-0879a2e8”, “0?skipoutcid”) in new stack
– Executing [s@macro-dialout-trunk:13] Set(“SIP/502-0879a2e8”, “DIAL_TRUNK_OPTIONS=”) in new stack
– Executing [s@macro-dialout-trunk:14] Macro(“SIP/502-0879a2e8”, “outbound-callerid|2”) in new stack
– Executing [s@macro-outbound-callerid:1] GotoIf(“SIP/502-0879a2e8”, “1?start”) in new stack
– Goto (macro-outbound-callerid,s,3)
– Executing [s@macro-outbound-callerid:3] NoOp(“SIP/502-0879a2e8”, “REALCALLERIDNUM is 502”) in new stack
– Executing [s@macro-outbound-callerid:4] GotoIf(“SIP/502-0879a2e8”, “1?normcid”) in new stack
– Goto (macro-outbound-callerid,s,9)
– Executing [s@macro-outbound-callerid:9] Set(“SIP/502-0879a2e8”, “USEROUTCID=”) in new stack
– Executing [s@macro-outbound-callerid:10] Set(“SIP/502-0879a2e8”, “EMERGENCYCID=”) in new stack
– Executing [s@macro-outbound-callerid:11] Set(“SIP/502-0879a2e8”, “TRUNKOUTCID=1xxx-5642024”) in new stack
– Executing [s@macro-outbound-callerid:12] GotoIf(“SIP/502-0879a2e8”, “1?trunkcid”) in new stack
– Goto (macro-outbound-callerid,s,16)
– Executing [s@macro-outbound-callerid:16] GotoIf(“SIP/502-0879a2e8”, “0?usercid”) in new stack
– Executing [s@macro-outbound-callerid:17] Set(“SIP/502-0879a2e8”, “CALLERID(all)=1xxx-5642024”) in new stack
– Executing [s@macro-outbound-callerid:18] GotoIf(“SIP/502-0879a2e8”, “1?report”) in new stack
– Goto (macro-outbound-callerid,s,22)
– Executing [s@macro-outbound-callerid:22] NoOp(“SIP/502-0879a2e8”, “CallerID set to “” <1xxx-5642024>”) in new stack
– Executing [s@macro-dialout-trunk:15] GotoIf(“SIP/502-0879a2e8”, “0?nomax”) in new stack
– Executing [s@macro-dialout-trunk:16] GotoIf(“SIP/502-0879a2e8”, “0?chanfull”) in new stack
– Executing [s@macro-dialout-trunk:17] AGI(“SIP/502-0879a2e8”, “fixlocalprefix”) in new stack
– Launched AGI Script /var/lib/asterisk/agi-bin/fixlocalprefix
– AGI Script fixlocalprefix completed, returning 0
– Executing [s@macro-dialout-trunk:18] Set(“SIP/502-0879a2e8”, “OUTNUM=18003733411”) in new stack
– Executing [s@macro-dialout-trunk:19] Set(“SIP/502-0879a2e8”, “custom=IAX2/The New Maage Inc”) in new stack
– Executing [s@macro-dialout-trunk:20] GotoIf(“SIP/502-0879a2e8”, “1?gocall”) in new stack
– Goto (macro-dialout-trunk,s,22)
– Executing [s@macro-dialout-trunk:22] Macro(“SIP/502-0879a2e8”, “dialout-trunk-predial-hook”) in new stack
– Executing [s@macro-dialout-trunk:23] GotoIf(“SIP/502-0879a2e8”, “0?bypass|1”) in new stack
– Executing [s@macro-dialout-trunk:24] GotoIf(“SIP/502-0879a2e8”, “0?customtrunk”) in new stack
– Executing [s@macro-dialout-trunk:25] Dial(“SIP/502-0879a2e8”, “IAX2/The New Maage Inc/18003733411|300|”) in new stack
– Called The New Maage Inc/18003733411
– Call accepted by 209.132.204.50 (format alaw)
– Format for call is alaw
– Hungup ‘IAX2/The New Maage Inc-1’
== Everyone is busy/congested at this time (1:0/0/1)
– Executing [s@macro-dialout-trunk:26] Goto(“SIP/502-0879a2e8”, “s-CHANUNAVAIL|1”) in new stack
– Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
– Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] GotoIf(“SIP/502-0879a2e8”, “1?noreport”) in new stack
– Goto (macro-dialout-trunk,s-CHANUNAVAIL,3)
– Executing [s-CHANUNAVAIL@macro-dialout-trunk:3] NoOp(“SIP/502-0879a2e8”, “TRUNK Dial failed due to CHANUNAVAIL - failing through to other trunks”) in new stack
– Executing [18003733411@from-internal:2] Macro(“SIP/502-0879a2e8”, “outisbusy|”) in new stack
– Executing [s@macro-outisbusy:1] Playback(“SIP/502-0879a2e8”, “all-circuits-busy-now|noanswer”) in new stack
– <SIP/502-0879a2e8> Playing ‘all-circuits-busy-now’ (language ‘en’)
– Executing [s@macro-outisbusy:2] Playback(“SIP/502-0879a2e8”, “pls-try-call-later|noanswer”) in new stack
– <SIP/502-0879a2e8> Playing ‘pls-try-call-later’ (language ‘en’)
== Spawn extension (macro-outisbusy, s, 2) exited non-zero on ‘SIP/502-0879a2e8’ in macro ‘outisbusy’
== Spawn extension (macro-outisbusy, s, 2) exited non-zero on ‘SIP/502-0879a2e8’

what formats are you allowing on your iax setup?

Reason I’m asking is that the call is attempting to connect using alaw. See the output 15 lines from the bottom. So if the connection can’t support the format or it is not allowed you wil get that message.

I am allowing all format including g729. I am able to call local pSTN numbers without any problem