HTTP 500 Error

[briang70 (Brian)]

Hello,

I’m getting “HTTP 500 Error” when I click on many of my Modules using the GUI. So far seems like this issue is related to Sangoma Phones, Phones Apps, BLF.

The ASTDB is being flooded with “/subscription_persistence/” about 132K of these subscriptions.

[root@nfloridapbx httpd]# grep subscription_persis /tmp/astdb.dump | grep 3633 | wc
6957 320032 9812792
[root@nfloridapbx httpd]# grep subscription_persis /tmp/astdb.dump | grep 4229 | wc
7168 329774 10060218
[root@nfloridapbx httpd]# grep subscription_persis /tmp/astdb.dump | grep 6228 | wc
7001 322001 9856708

Last time we flushed/Deleted all those entries, and the problem was solved. Seems like these entries are coming from BLF/Phones Apps/Phones. I do not remember what command to use to delete all these entries al the moment.

Any Advice?

UPDATE:

I ran the following command to flush all those entries and everything is working now:

asterisk -rx “database del tree subscription_persistence”

Now, not sure how to find a permanent solution for this problem.

Thanks!

[jfinstrom (James Finstrom)]

you could honestly put that in a cron job

0 0 * * * asterisk -rx "database del tree subscription_persistence" > /dev/null 2>&1

I would probably file a bug. @kgupta or @mwhite can say if this needs to be a commercial ticket or if they are tracking commercial module bugs through github. More than likely they just need to do some garbage collection in the code.

[briang70 (Brian)]

Hello,

Already opened a commercial Ticket twice and they do NOT have a clue what’s going on. First, get a hold of support (Credit Support) is a mission and when they actually answer or reply to my email they just tell me that I need to update all my Modules and that issue is occurring because we have FOP2 installed. Paid Support overall is terrible.

I have these subscriptions entries over and over. When it reaches over 110K of them PBX start to give me problems:

/subscription_persistence/subscription_persistence/fcf7c265-1085-4d0f-aee7-dbb03c26b3e4: {“src_port”:“33791”,“expires”:“1721161542”,“transport_key”:“WSS”,“cseq”:“29443”,“prune_on_boot”:“yes”,“endpoint”:“2715”,“packet”:"SUBSCRIBE…

/subscription_persistence/subscription_persistence/fc090b73-6ff9-4053-bb2d-04e25409b8b5: {“src_port”:“45939”,“expires”:“1721161484”,“transport_key”:“WSS”,“cseq”:“6391”,“prune_on_boot”:“yes”,“endpoint”:“1879”,“packet”:"SUBSCRIBE…