How to transfer incomming call to other PBX

Hello everyone,

I want to move incoming calls from PBX 1 to PBX 2’s queue or extension.

For PBX 1, I made:

  • Trunk (kind of peer)
  • Inbound route
    PBX2
  • Trunk (kind of peer)
  • Queue

I checked, and it works fine to call out from extension PBX1 to queue number or extension PBX2.

However, I’m unable to set up the incoming call transfer to PBX2.

Please help me this :smiling_face_with_tear:

At each PBX, set the context of the trunk between the two sites to “from-internal”. On the outbound routes used to route calls between the systems, set the Route Type to “Intra-Company.”

for inbound route in PBX1, I’ll set destination to cuscom context, right ?

No. Routes do not usually have custom contexts. On either end of the trunk that connects the two systems together, on the trunk’s advance settings tab, set the context to “from-internal.” This assumes you are using chan_pjsip for your trunks. If you are using chan_sip, I don’t remember where you set that.

This is assuming you have set up a dedicated trunk between the two systems to handle calls between the two and have routes that allow dialing between the two systems.

Thank you, I done for it