How to set a "shortcut" number?

You can create a custom extension with the appropriate dial string.

When you create the extension. In this caseexample, I’ve created an custom extension to dial the local Time/Temp number (6016385211) by dialing the last 4 digits of the number (5211).

In the Device Options section of the Create Custom Extension page, I’ve put “ZAP/g0/6016385211” in the dial box.

Now whenever anyone dials 5211, the call goes to the Time/Temp number.

I’ve done this with quite a numbers which still remain on our Centrex phone system so that users of the FreePBX system can continue to have 4 digit access to those numbers as they had before the FreePBX users migrated from Centrex.

Bill/W5WAF