Please bare with my ignorance, but can anyone please help me with this?
Our main number goes to a ring group at the front desk. If it’s a technical support call the lady up front hits 201 (my extension). There is a new guy here and has a phone at 202 and I’d like for that phone to also ring when the lady up front dials 201. I know I could change the BLF keys on the front desk phones to 200 “the tech support ring group”, but just want to know if this is possible? I thought adding 202 in the Follow-Me list would do the trick, but it’s not ringing both phones when I test.