How to re-provision phone?

What is the correct procedure to re-provision a phone? It’s a D62 using DPMA if it matters.

Is it “reconfigure” under admin menu?

I’ve had the best luck with factory resetting the phone and grabbing a new config from the server.

Look under the digium_phone module on the asterisk console. There is an option to reconfigure. Also, from EPM - Ext Mapping there is an icon to force the phone to check a config.

Thanks!

Ah yes, the nuke and reboot approach! I’m hoping to not have to go to the phone.

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