How to place an external number in a queue?

Hello all,

does somebody know how to place an external number (ex. cell phone) in a queue, to make it ring as other extensions that are registered to a queue ?

Thanks a lot for any feedback !


Wouldn’t you simply place the number in the static queue followed by a # sign…



Depending on the version of FreePBX you are running I don’t think you need the # on the end. As long as the number matches a route or an extension it should dial it.

I have it working without the # on V2.3.1.5


Hello Bill and Graham,

thanks a lot for your feedbacks. I tried this and it didn’t work. Now I did it again following your advice … and it works.

Don’t know what happened at first but anyway, thanks a lot for your help !