I have a queue setup for support after hours…so it’s a queue that calls 4 different mobile numbers… and who ever answers the phone gets the call…
The problem is that if a technician mobile is switched off or at an area where there are not reception, then the call gets transferred to his voice mail.
Is it possible in Freepbx to do not connect a call to Voice Mail? so basically if voice mail, then I want the system to continue ringing other numbers.
I tried to set Ring Group but it’s the same thing…
please let me know if there is any solution to this or even a work around.