How to hide phone extension on end user's phone


(Amey) #1

Hi,
If I call anyone from my extension then only my name or display name that I have set should get displayed on end user’s phone (to whom I have called).
I have tried some options like Alias however it is not working. It is showing the extension number as well. Can anyone help me so that I can hide my extension number and only my name will get displayed?
Thanks in advance!


#2

Assuming that you have a pjsip extension, set CID Num Alias to your receptionist’s extension (or wherever you want return calls to go).


(Amey) #3

Hi Stewart,

We have already tried this however still it is not working. It is showing the extension number and then display name. e.g.From and


#4

I just tested this on my own system and it seems to work.
I don’t know what you mean by “From and”
Please make a test call, paste the Asterisk log for the call at pastebin.freepbx.org and post the link here. Also let us know the calling extension and the value of CID Num Alias.