For extensions where recording options are all set to “Don’t Care”, on demand set to “Disable”, and priority set to “10”, the calls are still being recorded. Is there a way to find out why a call is being recorded? If so, how?
A call trace shared via pastebin will show where it’s enabled Providing Great Debug - Support Services - Documentation
Read the logs.
Another option is to check each step of the call
Trunk>Inbound Route>Extension/Ring Group/Queue
Thanks, that showed me it was the outbound route.
So next question…
Is there a way to check where all call recording can be set at? Anyway to have a cli command that shows what will be recorded?
There is nothing like that.
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