How to determine why call is recorded

For extensions where recording options are all set to “Don’t Care”, on demand set to “Disable”, and priority set to “10”, the calls are still being recorded. Is there a way to find out why a call is being recorded? If so, how?

A call trace shared via pastebin will show where it’s enabled Providing Great Debug - Support Services - Documentation

Read the logs.

Another option is to check each step of the call
Trunk>Inbound Route>Extension/Ring Group/Queue

Thanks, that showed me it was the outbound route.

So next question… :slight_smile:

Is there a way to check where all call recording can be set at? Anyway to have a cli command that shows what will be recorded?

There is nothing like that.

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