How to configure a conference bridge in V2.4?

How to configure a conference bridge in V2.4 ?

I am using this feature in V2.2. A DID is configured to a Custom App: custom-meetme,s,1. User calling this number will be asked to enter the conference call he wish to join. But this didn’t worked for me on V2.4. Any help on this will be much appreciated.

Thanks
Savi

If you have a custom app, use the customappreg module (in the tools tab) to register the destination and then it will appear as a destination to other modules.

Thank you, I had created a “Custom Destination” and used it in the “Misc Application” . I did added following in the ‘extensions_custom.conf’. When i dial the “misc Application” I created, it says ‘Please enter the conference call number you wish to join’ and hung up the call.

[custom-meetme]
include => ext-meetme-custom
exten => s,1,BackGround(enter-conf-call-number)
exten => s,n,Hangup()

But if i use the one below (its created in ‘extensions_custom.conf’ by web meet me), it will let me to pick the conference I created using web meetme. But web meetme conference will expire after a specified time also it doesn’t have the option to use music on hold.

[custom-meetme3]
exten => s,1,Answer
exten => s,n,Wait(3)
exten => s,n,CBMysql()
exten => s,n,Hangup

Any ideas ?

Thanks
Savi

Hello Savi,

I have similar issue.
How did you create Custom Destination?
Could you please let me know.

Thank you,
Matt

Hi Matt

You can create a custom destination through Tools - Custom Destination. Normally a custom destination will point to a field in extensions-custom.conf. Following is a sample.

[custom-meetme3]
exten => s,1,Answer
exten => s,n,Wait(3)
exten => s,n,CBMysql()
exten => s,n,Hangup

This is actually created by web-meetme. To use this in the Custom destination you have to use “custom-meetme3,s,1” under Tools - Custom Destination. Then create a Misc Application pointing to this Custom Destination.

Savi

Hello Savi,

Thank you very much for your reply. Basically, the problem I’ve is identical to yours, but you were able to get much further then me. In my old system, I also had Custom App. (custom-meetme,s,1), so when outside callers dial 8 (one of the IVR options), they will be prompted to enter conference call number, and after successful input will be transferred to regular ext-meetme destination, which would ask to enter PIN … Old system has following custom-meetme:

[custom-meetme]
include => ext-meetme
exten => s,1,BackGround(enter-conf-call-number)
exten => h,1,Hangup()

Now, I would like to recreate the same behavior in 2.4 version. Per your advice, I added above [custom-metmee] destination to extensions_custom.conf file and then went to Tools - Custom Destination, entered custom-meetme,s,1 in Custom Destination field and filled in Description field. After that, a new choice Custom Applications with just created Custom Destination description appeared in IVR. I created a new option 8 in IVR and selected Custom Application, but system will return Invalid extension ‘8’ in context ‘ivr-2’. After that I went to Misc Applications (like you suggested) and you suggested in your message and added feature code ‘8’ with this Custom Application, but result was the same. Also, Custom Application page states that feature codes can be used only from internal phones.

Any way, I definitely don’t understand Custom Destination and Misc Application relationship.
I would appreciate if you can help.

Regards,
Matt

Any idea why I don’t have a Misc Applications menu entry?

I am running FreePBX 2.4.

Thx in advance.

yes.

But you have hijacked a existing question “How to configure a conference bridge in V2.4 ?” with a new one that is not relevant and as such most people will not be looking that if they feel they can help with misc apps… In the future please start a new question and/or search the existing forum messages for one that has a proper matching subject to your question (new items to a existing question are listed by the original question in the post).

So now the answer: Install the module. Can’t find it? Make sure you check online.

Hi Mat,
Have you resolved the problem? Do you have working conference bridge with IVR?
If yes, please be so kind and put hes step-by-step instruction.

If somebody know how to do this (conference bridge with internal future code) please publish it here.

Best regards
WP

witekprytek,

Please if you’d like help, don’t jump into the middle of the conversation as down the road it makes it hard to read the original one.

Next without knowing your versions, etc how do you expect us to help you, we guess? Please see http://freepbx.org/forum/freepbx/installation/so-you-have-a-problem-and-want-help

In later versions it is really pretty straight forward. Install the conference and IVR modules, configure them up (make a conference) then in the IVR program the code you want and point it at the conference room which once it’s been created will be a selection.

sorry for jumping into the middle of discussion, but the rest of this post above was touching issue exactly i want, and no clear answer have been published below.

The problem is not to point ivr to single conference room, but to give caller a chance to choose the conference room they want to attach

Now I have nightly build FreePBX 2.5.1.2 and elastix 1.3. I have finally created “Custom Destination” from Free PBX Tools menu and point it to something like custom-meeteme3,s,1 and in asterisk config file “extensions_custom.conf” i have added
[custom-meetme3]
include => ext-meetme
exten => s,1,Answer
exten => s,n,Wait(3)
exten => s,n,CBMysql()
exten => s,n,Hangup

Custom destination is linked with “Misc Application” =>800

Now by dialing 800 I can hear "please enter your conference number followed by the # key “. After entering the preciously created conference number I can hear - that is not valid conference number…”

So the question is how [custom-meetme3] should look like to make the conference bridge working. I have found a lot of the similar issues on this formu, but no one of them have ben resolved.
So please excuse me my broken link, but I wanted to continue this specific topic. If somebody could resolve it and know the answer please share the experience.
With Best regards
WP

but “configure them up (make a conference)” is what I’m trying to find. Any suggestions on where to look ?

Hello WP,

Sorry, I missed your request :frowning: and just stumbled on it by accident now …
Yes, I was able to configure conference bridge with IVR, below are step-by-step actions I took to make it working. I guess you already figured it out yourself, but maybe it will be useful for somebody else.

Best regards,
Matt

  1. Add custom-meetme context to extensions_custom.conf file:

[custom-meetme]
exten => s,1,Set(CONFCOUNT=1)
exten => s,n(READCONF),BackGround(enter-conf-call-number)
exten => s,n,WaitExten()
include => ext-meetme
exten => i,1,GotoIf($[${CONFCOUNT}>2]?GOODBYE)
exten => i,n,Set(CONFCOUNT=$[${CONFCOUNT}+1])
exten => i,n,Playback(conf-invalid)
exten => i,n,Goto(s,READCONF)
exten => i,n(GOODBYE),Playback(conf-invalid)
exten => i,n,Playback(vm-goodbye)
exten => i,n,Hangup
exten => t,1,Playback(vm-goodbye)
exten => t,n,Hangup

where ext-meetme context located in extensions_additional.conf file automatically generated by FreePBX when conference number is added.

Note: After third incorrect conference call number entry caller will be disconnected.

From CLI run:
asterisk -rx 'dialplan reload’
to apply above changes to the dialplan.

  1. In FreePBX go to Tools->Custom Destination, enter custom-meetme,s,1 in Custom Destination field and fill in Description field. After that, a new choice Custom Applications with just created Custom Destination description will appear as destination in IVR and other modules.

Click Submit Changes and then Apply Configuration Changes.

  1. Go to IVR and add a new option (e.g. 8) and choose “Custom Applications: Conference call number prompt” as destination.

Click Submit Changes and then Apply Configuration Changes.

This will allow external callers to choose just added option (e.g. 8) to get “Please enter conference call number for the conference you wish to join” prompt.

  1. Go to Misc Applications, enter for e.g. “Conference prompt” in Description field, type available (not used) feature code (e.g. *61) in to the Feature Code field, and select “Custom Applications: Conference call number prompt” as Destination.

Click Submit Changes and then Apply Configuration Changes.

After that this application will appear in Feature Codes list under Misc Applications section.

This will allow internal users dial *61 to get “Please enter conference call number for the conference you wish to join” prompt.