How to clear stubborn critical error notifications?

General Help
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1

Hi guys,

Is there a way to see the full list of critical errors and clear them please?

I have fixed the mail queue issue, which is now showing with a green tick.

As for the critical errors, it is only showing me 1 at a time. I click Ignore (-), then I refresh, and there is another one there. I’ve tried ignoring a few dozen, but the time on the notification is only changing by a few seconds each time; and there are over 8 months worth to clear. There could be thousands.

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fp558×582 21.2 KB

I also tried clicking “Show New” and then “Show All” but it still only shows 1 at a time. Clicking “Resolve” just takes me to the Module Updates page. I have tried clearing the notification from two different PC’s.

I’m happy to log in to SSH and execute some commands, if necessary.

Thanks a lot for any ideas!

Edit: Maybe it’s the same notification every time actually, and it’s just refusing to clear, and the time is only changing because it has been a few seconds since last clicking it?

I have setup the following:

  • Settings > Advanced Settings > Email From Address
  • System > System Admin > Email Setup
2

Turns it out was just one notification that was refusing to clear, not thousands of notifications.

I fixed it by logging in to SSH then running:

mysql -uroot
use asterisk;
select * from notifications;

This gave me:

fp2
fp21888×217 9.27 KB

From there I ran this command (taking the timestamp from the screenshot above):

update notifications set candelete=1 where timestamp=1705643520;

This then added an (x) button to the notification, next to the (-) button. Clicking that finally got rid of the error! :slight_smile: