Hello dears
I want to bypass the IVR for some specific callers and force them to connect to an extension automatically.
How can I do that.
thank you for supports.
Hello dears
I want to bypass the IVR for some specific callers and force them to connect to an extension automatically.
How can I do that.
thank you for supports.
Add an inbound route for that caller’s CallerID(number) and DID if needed, point it to wherever you want
thank you.
but I was wrong to describe my scenario.
adding an inbound route is good if I have a few numbers of specific callers.
but I have some list of callers, I have to bypass IVR for them.
it was interesting but actually, I want to check the callers ID and route them to the related extension.
If the treatment is potentially different for every number, I would imagine a separate inbound route is one of the most straight-forward options. Bulk Handler may help you speed things up.
https://wiki.freepbx.org/display/FPG/Bulk+Handler+User+Guide
A more hack-y way to do it is to turn on superfecta lookup.
That is exactly what that does with the use of a whitelist.
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