Hello everyone, You are all doing a Great Job here!!
I have and IVR working perfectly in my FreePbx, we provide some services for our customers.
I need to allow my clients to try the services we provide on the line giving them the chance to call us free during 10 minutes. (we have a paid number and a free one)
I must allow the customers to use the free line only once, so the system must to check if the CID was used before, for example:
CID: +3491256874–> It calls and the system allows the call to try the services. We need to hung up this call automatically after 10 minutes.
SAME CID: +3491256874–>This customer with same CID try to call again. The system should notice that this CID was used before, and it should play an announcment and hung up the call.
How can i make the system to check he CDR to see if CID matches any other used before? Any suggestions about how to do it?
How could I play an announcement before ending the call automatically after a certain amount of time?
You can’t do it in FreePBX, the recommended place is /etc/asterisk/extensions/extensions_custom.conf
Although you have used up your ten free minutes here, Schmooze offers a paid support option under the support tab at the top of this page for customizations such as you are looking for.