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How does PBXact work with Zoho and Unable to generate MOTD?(Solved)

(James Zhu) #1

we have a pbxact-40, I wants to connect zoho CRM by CRM module. my pbxact is version 10.13.66-21, and connect with zoho by URL. But the dos in wiki shows that I have to connect zohu by Auth Token:
My question is how can i upgrade my pbxact?
I use command to upgrade without sucess, the version still 10.13 version, not 14 version.
Any suggestion?

(Lorne Gaetz) #2

Hi James:

PBXact 10.13 upgrades are done from System Admin -> Upgrades. When you are fully up to date, make sure you have a full backup off the system, then you can upgrade using the instructions on this page:

(James Zhu) #3

I follow the link, but the system crashed. when I use USB to reinstall it, the sysem shows this error:
## ** CRITICAL SYSTEM ERROR ** Unable to generate MOTD. The /usr/sbin/fwconsole file is not accessible. You are likely to experience significant system issues

the fwconsole is in the directory, and I tried re install by USB many times, and every time it took few hours and I could not see any final indication to tell me the system have been installed successfully by USB. So, I have to plug up the USB after few hours and reboot the system. when I reboot it, the system always shows the error as above.
Do you have any suggestion?!
Reboot shows erros-Unable to generate MOTD:

During install step, always cursor and has no final indication:

(James Zhu) #4

I think I misused USB, the problem has been solved. I re install freepbx ISO and run : fwconsole sysadmin activate XXXX . It backs normal pbxact.