How can we implement AI in our IVR system using Asterisk?

I want to implement AI in my IVR system to enable live voice conversations between the bot and callers, without using recorded messages.

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I am willing to bet Sangoma and/or Clearly are already working on commercial modules for this. Most likely something that connects to 3rd party AI APIs.

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+1 to hoping Sangoma is/will add this in the future.
I would love to see an AI module for FreePBX/PBXact systems. Something that would support voice recognition, custom TTS, dialing numbers/extensions, etc. I think this would really enable your small to medium sized businesses to have some really advanced phone features.

It’s just a matter of when, not if. I think the tricky part will be the need to tailor it to each business’s specific needs.

You can do so today using custom dialplan, AGI or ARI.

Do you have any examples of how to do that?

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