Horizontal Soft Keys Don't Take EPM Settings


Hello. I am trying to get the “Hold” key to go away on my S406 and S505 phones. I have tried leaving it blank and substituting it for something else in the “TALK” section in EPM, but it just stays there.
I’d like to have Contacts and Directory available when we pick up the handset to dial, but they don’t appear to be available. Do you have any suggestions? Thank you for reading this.

Incoming Calls Collide with Each Other
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