The essence of the problem is this:
Remote vpn users can’t seem to use *45 nor *46 to login and pause, unpause from queues. They hear nothing when typing these feature codes in.
Local users (in the office) are fine. They get the “You are logged in/off” message.
What can I check apart from that the right ports are open on the office firewall? Can I do a tcpdump on the server’s external interface?
Running PBXact 188.8.131.52