I ran “check update” via “Module Admin”. Updated, after I can’t login to freepbx. Updated from version 13 > 14
doesn’t react to anything
doesn’t react to anything
I don’t know what ‘doesn’t react’ means. Are you saying your login creds are not working? You can use ‘fwconsole unlock xxx’ to login and reset the admin creds.
https://wiki.freepbx.org/pages/viewpage.action?pageId=37912685#fwconsolecommands(13+)-Unlock
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Hello! I wanted to chime in and say I am also experiencing this issue.
@lgaetz to help provide some further details. Essentially when you click on “FreePBX Administration” the pop-up window to login does not show up at all. Furthermore, using the fwconsole unlock i was able to get in, but moving to other tabs within Freepbx also seems to be experiencing the same issue (the url at the top changes but the pages do not actually load)
For Context these are the troubleshooting steps i’ve taken so far:
- Rebooted the PBX
- Cleared Cache and Cookies and tried multiple browsers
- Ran Updates:
fwconsole ma enableall
fwconsole ma upgradeall
yum update
fwconsole reload
- Re-installed the framework
fwconsole ma downloadinstall framework --force
fwconsole reload
Any suggestions? I would be happy to provide a video showing what I mean if that would help.
Is there any errors showing from fwconsole dbug or in the browser console?
This is what I am getting in fwconsole dbug
OUT > [2022-03-11 15:56:02] [freepbx.INFO]: Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 71 [] []
OUT > [2022-03-11 15:56:02] [freepbx.INFO]: Depreciated Function module_getinfo detected in /var/www/html/admin/modules/cxpanel/functions.inc.php on line 80 [] []
OUT > [2022-03-11 15:56:02] [freepbx.INFO]: Deprecated way to add Console commands for module api, adding console commands this way can have negative performance impacts. Please use module.xml. See: https://wiki.freepbx.org/display/FOP/Adding+fwconsole+commands [] []
OUT > [2022-03-11 15:56:02] [freepbx.INFO]: Deprecated way to add Console commands for module backup, adding console commands this way can have negative performance impacts. Please use module.xml. See: https://wiki.freepbx.org/display/FOP/Adding+fwconsole+commands [] []
OUT > [2022-03-11 15:56:02] [freepbx.INFO]: Deprecated way to add Console commands for module iotserver, adding console commands this way can have negative performance impacts. Please use module.xml. See: https://wiki.freepbx.org/display/FOP/Adding+fwconsole+commands [] []
OUT > [2022-03-11 15:56:02] [freepbx.INFO]: Deprecated way to add Console commands for module qxact_reports, adding console commands this way can have negative performance impacts. Please use module.xml. See: https://wiki.freepbx.org/display/FOP/Adding+fwconsole+commands [] []
OUT > [2022-03-11 15:56:02] [freepbx.INFO]: Deprecated way to add Console commands for module voicemail, adding console commands this way can have negative performance impacts. Please use module.xml. See: https://wiki.freepbx.org/display/FOP/Adding+fwconsole+commands [] []
If you ran ‘fwconsole ma list’ do you see any module Not Installed?
Not that i can see:
No repos specified, using: [standard,commercial] from last GUI settings
+----------------------+------------+---------+-------------+
| Module | Version | Status | License |
+----------------------+------------+---------+-------------+
| accountcodepreserve | 13.0.2.2 | Enabled | GPLv2 |
| adv_recovery | 15.0.48 | Enabled | Commercial |
| amd | 15.0.3 | Enabled | GPLv3+ |
| announcement | 15.0.3.13 | Enabled | GPLv3+ |
| api | 15.0.3.22 | Enabled | AGPLv3+ |
| areminder | 15.0.14.26 | Enabled | Commercial |
| arimanager | 15.0.3.13 | Enabled | GPLv3+ |
| asterisk-cli | 14.0.4 | Enabled | GPLv3+ |
| asteriskinfo | 15.0.14 | Enabled | GPLv3+ |
| backup | 15.0.10.70 | Enabled | GPLv3+ |
| blacklist | 15.0.2.17 | Enabled | GPLv3+ |
| broadcast | 15.0.16 | Enabled | Commercial |
| builtin | | Enabled | |
| bulkhandler | 15.0.3 | Enabled | GPLv3+ |
| calendar | 15.0.4.22 | Enabled | GPLv3+ |
| callaccounting | 15.0.24 | Enabled | Commercial+ |
| callback | 15.0.12 | Enabled | GPLv3+ |
| callerid | 15.0.16 | Enabled | Commercial |
| callforward | 15.0.16 | Enabled | AGPLv3+ |
| calllimit | 15.0.5.6 | Enabled | Commercial |
| callrecording | 15.0.7.24 | Enabled | AGPLv3+ |
| callwaiting | 15.0.4.6 | Enabled | GPLv3+ |
| campon | 13.0.4.1 | Enabled | GPLv3+ |
| cdr | 15.0.17.18 | Enabled | GPLv3+ |
| cel | 15.0.15.15 | Enabled | GPLv3+ |
| certman | 15.0.49 | Enabled | AGPLv3+ |
| cidlookup | 15.0.20 | Enabled | GPLv3+ |
| conferences | 15.0.7.11 | Enabled | GPLv3+ |
| conferencespro | 15.0.3.18 | Enabled | Commercial |
| configedit | 13.0.7.3 | Enabled | AGPLv3+ |
| contactimage | 15.0.1 | Enabled | Commercial |
| contactmanager | 15.0.9.1 | Enabled | GPLv3+ |
| core | 15.0.19 | Enabled | GPLv3+ |
| cos | 15.0.15 | Enabled | Commercial |
| customappsreg | 15.0.14 | Enabled | GPLv3+ |
| cxpanel | 15.0.4 | Enabled | GPLv3 |
| dahdiconfig | 15.0.5.8 | Enabled | GPLv3+ |
| dashboard | 15.0.15 | Enabled | AGPLv3+ |
| daynight | 15.0.12 | Enabled | GPLv3+ |
| dictate | 15.0.7 | Enabled | GPLv3+ |
| digium_phones | 15.0.10 | Enabled | GPLv2 |
| digiumaddoninstaller | 13.0.1.3 | Enabled | GPLv2 |
| directory | 15.0.18 | Enabled | GPLv3+ |
| disa | 15.0.4.9 | Enabled | AGPLv3+ |
| donotdisturb | 15.0.10 | Enabled | GPLv3+ |
| endpoint | 15.0.43.1 | Enabled | Commercial |
| extensionroutes | 15.0.8 | Enabled | Commercial |
| fax | 15.0.22 | Enabled | GPLv3+ |
| faxpro | 15.0.8.15 | Enabled | Commercial |
| featurecodeadmin | 13.0.6.11 | Enabled | GPLv3+ |
| filestore | 15.0.3.28 | Enabled | AGPLv3 |
| findmefollow | 15.0.31 | Enabled | GPLv3+ |
| firewall | 15.0.31 | Enabled | AGPLv3+ |
| framework | 15.0.23 | Enabled | GPLv2+ |
| fw_langpacks | 14.0.1 | Enabled | GPLv3+ |
| hotelwakeup | 15.0.5.5 | Enabled | GPLv2 |
| iaxsettings | 15.0.8 | Enabled | AGPLv3 |
| infoservices | 15.0.3 | Enabled | GPLv2+ |
| iotserver | 15.0.4.1 | Enabled | Commercial |
| irc | 13.0.1 | Enabled | GPLv3+ |
| ivr | 15.0.29 | Enabled | GPLv3+ |
| languages | 15.0.12 | Enabled | GPLv3+ |
| logfiles | 15.0.15 | Enabled | GPLv3+ |
| manager | 15.0.15 | Enabled | GPLv2+ |
| miscapps | 15.0.10 | Enabled | GPLv3+ |
| miscdests | 15.0.2.12 | Enabled | GPLv3+ |
| music | 15.0.22 | Enabled | GPLv3+ |
| oracle_connector | 15.0.13 | Enabled | Commercial |
| outroutemsg | 15.0.9 | Enabled | GPLv3+ |
| paging | 15.0.4.33 | Enabled | GPLv3+ |
| pagingpro | 15.0.2 | Enabled | Commercial |
| parking | 15.0.15.4 | Enabled | GPLv3+ |
| parkpro | 15.0.13 | Enabled | Commercial |
| pbdirectory | 2.11.0.6 | Enabled | GPLv3+ |
| phonebook | 15.0.12 | Enabled | GPLv3+ |
| phpinfo | 13.0.2 | Enabled | GPLv2+ |
| pinsets | 15.0.1.15 | Enabled | GPLv3+ |
| pinsetspro | 15.0.4 | Enabled | Commercial |
| pm2 | 15.0.10 | Enabled | AGPLv3+ |
| pms | 15.0.2.57 | Enabled | Commercial |
| presencestate | 15.0.11 | Enabled | GPLv3+ |
| printextensions | 13.0.3.4 | Enabled | GPLv3+ |
| queueprio | 15.0.10 | Enabled | GPLv3+ |
| queues | 15.0.34 | Enabled | GPLv2+ |
| queuestats | 15.0.4 | Enabled | Commercial |
| qxact_reports | 15.0.3.39 | Enabled | Commercial |
| recording_report | 15.0.6 | Enabled | Commercial |
| recordings | 15.0.3.16 | Enabled | GPLv3+ |
| restapi | 13.0.21.2 | Enabled | AGPLv3 |
| restapps | 15.0.23 | Enabled | Commercial |
| ringgroups | 15.0.11.15 | Enabled | GPLv3+ |
| sangomaconnect | 15.0.37.3 | Enabled | Commercial |
| sangomacrm | 15.0.23.6 | Enabled | Commercial |
| sangomartapi | 15.0.30 | Enabled | Commercial |
| setcid | 15.0.9 | Enabled | GPLv3+ |
| sipsettings | 15.0.6.39 | Enabled | AGPLv3+ |
| sipstation | 15.0.5.26 | Enabled | Commercial |
| sms | 15.0.25 | Enabled | Commercial |
| soundlang | 15.0.5.10 | Enabled | GPLv3+ |
| speeddial | 2.11.0.4 | Enabled | GPLv3+ |
| superfecta | 15.0.2.35 | Enabled | GPLv2+ |
| sysadmin | 15.0.27.2 | Enabled | Commercial |
| timeconditions | 15.0.15.11 | Enabled | GPLv3+ |
| tts | 15.0.12 | Enabled | GPLv3+ |
| ttsengines | 15.0.4.7 | Enabled | AGPLv3 |
| ucp | 15.0.14 | Enabled | AGPLv3+ |
| userman | 15.0.69 | Enabled | AGPLv3+ |
| vega | 15.0.12 | Enabled | Commercial+ |
| versionupgrade | 15.0.32 | Enabled | Commercial |
| vmblast | 15.0.11.8 | Enabled | GPLv3+ |
| vmnotify | 15.0.13 | Enabled | Commercial |
| voicemail | 15.0.18.49 | Enabled | GPLv3+ |
| voicemail_report | 15.0.7 | Enabled | Commercial |
| voipinnovations | 15.0.21 | Enabled | Commercial |
| vqplus | 15.0.7.26 | Enabled | Commercial |
| weakpasswords | 13.0.2 | Enabled | GPLv3+ |
| webcallback | 15.0.6.3 | Enabled | Commercial |
| webrtc | 15.0.10.7 | Enabled | GPLv3+ |
| xmpp | 15.0.6.12 | Enabled | AGPLv3 |
| zulu | 15.0.59 | Enabled | Commercial |
+----------------------+------------+---------+-------------+
I was able to resolve the issue using a combination of steps found in older issues.
Doing these command in this order resolved the issue for me:
rm -rf /var/www/html/admin/assets/js/pbxlib_*
fwconsole ma downloadinstall framework --force
fwconsole chown
fwconsole reload
Clear cache in cookies in browser and try accessing it again. Hope that helps and work for you!
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