Help with ring group BLF not lighting up

I have an extension that has a loudspeaker nearby. Both devices are in a ring group so when they call the ring group both the phone and loudspeaker ring.

The issue is I have a blf key programmed to this ring group extension number and the blf light is off rather than green like I would like it to be. I would like the blf to show me the status of the phone extension, but ring the ring group. Is this possible? If so, how?

Pretty sure Ring Groups don’t generate a BLF hint.

I found a solution if this helps anyone in the future.

Go to Admin > Config edit > extensions_custom.conf. Add the following where 402 is your ring group extension number and 301 is the extension you want to monitor.

exten => 402,hint,SIP/301

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