Hello, I did some searching on Google and through your forums and wiki here at FreePBX.org and I found a few articles on how to set up multilingual support for FreePBX. However after following the tutorials I am still not able to set up a forward destination in the languages module. Below is how how my IVR call flow is set up.
Call comes in to English IVR > Caller presses 1 for Spanish > Caller is sent to Spanish IVR > Caller presses an option and is sent to a queue.
In the Languages module I have a language set with ISO code “es”. This language points at the Spanish IVR as its destination. I have downloaded the Asterisk Core Sounds in Spanish from their site (http://downloads.asterisk.org/pub/telephony/sounds/), untarred it, then placed the folder “es” in /var/lib/asterisk/sounds/. When you dial the IVR and enter a wrong option the messages are still in English. I created another language and pointed it at a Spanish queue and all the announcements are in English as well. I am completely stumped. Any help is greatly appreciated.
Thanks in advance.